EcoTouch LLC

Privacy Policy

This Policy was last reviewed and updated on: July 6, 2025

EcoTouch values and respects the privacy of the people we deal with. EcoTouch is committed to
protecting your privacy and complying with all applicable privacy laws and regulations.

This Privacy Policy describes how we collect, hold, use and disclose your personal information, and
how we maintain the quality and security of your personal information.

What is personal information?

“Personal information” means any information or opinion, whether true or not, and whether recorded in a
material form or not, about an identified individual or an individual who is reasonably identifiable. In general
terms, this includes information or an opinion that personally identifies you either directly (e.g. your name) or
indirectly.

What personal information do we collect?

The personal information we collect about you depends on the nature of your dealings with us or what you
choose to share with us.
The personal information we collect about you may include:

● name;
● mailing or street address;
● date of birth;
● email address;
● phone number

You do not have to provide us with your personal information. Where possible, we will give you the option to
interact with us anonymously or by using a pseudonym. However, if you choose to deal with us in this way or
choose not to provide us with your personal information, we may not be able to provide you with our services or
otherwise interact with you.

How do we collect your personal information?

We collect your personal information directly from you when you:
● interact with us over the phone;
● interact with us in person;
● interact with us online;

How do we use your personal information?

We use personal information for many purposes in connection with our functions and activities, including the
following purposes:
● provide you with the products that you request from us;
● deliver to you a more personalised offering;
● improve the quality of the products we offer;
● internal administrative purposes;

Disclosure of personal information to third parties

We may disclose your personal information to third parties in accordance with this Policy in circumstances
where you would reasonably expect us to disclose your information. For example, we may disclose your
personal information to:
● our fulfillment center

How do we protect your personal information?

EcoTouch will take reasonable steps to ensure that the personal information that we hold about you is kept
confidential and secure, including by:
● having a robust physical security of our premises and databases / records;
● taking measures to restrict access to only personnel who need that personal information to effectively
provide services to you;
● having technological measures in place (for example, anti-virus software, fire walls)

Online activity

Cookies
The EcoTouch website uses cookies. A cookie is a small file of letters and numbers the website puts on
your device if you allow it. These cookies recognise when your device has visited our website before, so we
can distinguish you from other users of the website. This improves your experience and the EcoTouch
website.
We do not use cookies to identify you, just to improve your experience on our website. If you do not wish to
use the cookies, you can amend the settings on your internet browser so it will not automatically download
cookies. However, if you remove or block cookies on your computer, please be aware that your browsing
experience and our website’s functionality may be affected.

Retention of personal information

We will not keep your personal information for longer than we need to. In most cases, this means that we will
only retain your personal information for the duration of your relationship with us unless we are required to
retain your personal information to comply with applicable laws, for example record-keeping obligations.

How to access and correct your personal information

EcoTouch will endeavour to keep your personal information accurate, complete and up to date.
If you wish to make a request to access and / or correct the personal information we hold about you, you should
make a request by contacting us by email to: carlos.tarifa@ecotouch.store, and we will usually respond within 2 days. 

Links to third party sites

The EcoTouch website may contain links to websites operated by third parties. If you access a third party
website through our website, personal information may be collected by that third party website. We make no
representations or warranties in relation to the privacy practices of any third party provider or website and we
are not responsible for the privacy policies or the content of any third party provider or website. Third party
providers / websites are responsible for informing you about their own privacy practices and we encourage you
to read their privacy policies.

Inquiries and complaints

For complaints about how EcoTouch handles, processes or manages your personal information, please
contact carlos.tarifa@ecotouch.store. Note we may require proof of your identity and full details of your request
before we can process your complaint.

How to contact us

• If you have a question or concern in relation to our handling of your personal information or this Policy, you can
  contact us for assistance as follows:
  Email
  carlos.tarifa@ecotouch.store
  Contact number
  + 1 845 9990256
  Post
  Attention:EcoTouch LLC, Carlos Tarifa
  Address:
• 400 Rella Blvd
• #207-298

• Montebello, NY 10901